FAQ's



I lost something, is there a lost and found?

The lost and found is at the concierge desk. Contact the concierge for lost items.


How do I update my Key Fob # with you?

Contact the concierge.


What if I want to change date for my credit card?

Contact the concierge.


How do I cancel my membership?

Contact the concierge.


How do I temporarily suspend my membership for medical reasons?

Contact the concierge.














Can I try the club for free?

The fitness centers has complimentary 1-day pass. Contact the concierge for a pass.


Can I tour the club first?

Yes, contact the concierge to arrange a tour visit.


Do you offer spa services?

The fitness center does not offer any spa services


Do you offer laundry service?

The fitness center does not laundry service.


Can I bring a friend?

Only tenants can use the fitness center. Non-members can pay $7 to work out for the day.